Quality Policy

Quality Policy

Policy no. POL-MS-01

Rev No. 1.0

Date. 5th Nov 2024

We at CityClean commit ourselves to providing services that give complete satisfaction to customers. Our team has a genuine reputation for quality and reliability, so we strive to achieve growth and a leading position in the market by:

  • Providing consistent quality services to all our customers.
  • Complying with all applicable requirements and continually improving the
    effectiveness of the IMS by defining and achieving key quality objectives.
  • Creating teamwork and an innovative approach to the environment.
  • Consistently producing high-quality work by meeting specified requirements.
  • Building and maintaining strong client relationships.
  • Ensuring all materials provided consistently meet specified requirements.
  • Ensuring subcontractors provide and produce high-quality work.
  • Undertaking a handover review of new projects.
  • Having a strong commitment to safe work practices.

CityClean is committed to building on these strengths through quality systems and the company has a philosophy of nurturing and growing a team approach between the client, company and contractor.

The processes we are developing and improving have a sound foundation for producing quality work and meeting clients’ expectations.

The future of CityClean depends on our continual performance and producing high-quality work, and the ongoing development of team members to ensure that quality, skills and knowledge are collectively maintained and constantly improved upon.