Quality Policy
Policy no. POL-MS-01
Date. 5th Nov 2024
We at CityClean commit ourselves to providing services that give complete satisfaction to customers. Our team has a genuine reputation for quality and reliability, so we strive to achieve growth and a leading position in the market by:
- Providing consistent quality services to all our customers.
- Complying with all applicable requirements and continually improving the
effectiveness of the IMS by defining and achieving key quality objectives. - Creating teamwork and an innovative approach to the environment.
- Consistently producing high-quality work by meeting specified requirements.
- Building and maintaining strong client relationships.
- Ensuring all materials provided consistently meet specified requirements.
- Ensuring subcontractors provide and produce high-quality work.
- Undertaking a handover review of new projects.
- Having a strong commitment to safe work practices.
CityClean is committed to building on these strengths through quality systems and the company has a philosophy of nurturing and growing a team approach between the client, company and contractor.
The processes we are developing and improving have a sound foundation for producing quality work and meeting clients’ expectations.
The future of CityClean depends on our continual performance and producing high-quality work, and the ongoing development of team members to ensure that quality, skills and knowledge are collectively maintained and constantly improved upon.